You woke up feeling terrible, or maybe symptoms have been building for a few days and you have finally decided you need to see someone. Either way, you need a doctor today, not next Tuesday. The problem is that your primary care provider is booked out for weeks, the urgent care wait is unpredictable, and you really do not feel like leaving your house. This is exactly the situation Innocre was built for.
Innocre offers same-day telehealth visits to patients in Maryland, Washington, and Delaware. Every visit is with a board-certified family nurse practitioner who can diagnose, treat, and prescribe medications for a wide range of acute and chronic conditions. This guide covers everything you need to know about seeing a doctor online today through Innocre, from how to schedule your visit to what happens during your appointment and what it costs.
What Conditions Can Innocre Treat Online?
One of the most common questions people have about telehealth is whether their specific condition can be treated virtually. The answer, in many cases, is yes. Innocre treats a broad range of conditions that are well-suited for telemedicine evaluation and management.
Infections
UTIs, sinus infections, ear infections, upper respiratory infections, bronchitis, strep throat, pink eye, cold sores
Skin Conditions
Rashes, acne, eczema flares, contact dermatitis, fungal infections, insect bites, minor skin concerns
Allergies & Respiratory
Seasonal allergies, allergic rhinitis, cough, mild asthma management, post-nasal drip
Women’s Health
Yeast infections, bacterial vaginosis, UTIs, birth control consultations, menstrual concerns
Chronic Conditions
Hypertension management, diabetes follow-up, thyroid disorders, cholesterol management
Mental Health
Anxiety, depression, stress management, medication management for existing conditions
General Care
Medication refills, health questions, wellness consultations, follow-up visits
Digestive Issues
Acid reflux, heartburn, mild nausea, constipation, diarrhea evaluation
If you are unsure whether your condition is appropriate for a telehealth visit, go ahead and book. During your consultation, your provider will determine whether your condition can be fully managed virtually or whether you would benefit from in-person evaluation. You will never be charged for a visit where your provider determines telehealth is not the right approach for your situation.
How to Schedule Your Same-Day Visit
Getting seen by an Innocre provider today is a straightforward process that takes just a few minutes to set up. Start by visiting innocre.org and selecting an available appointment time. Same-day slots are available most days, and booking takes less than two minutes. You will provide your name, date of birth, contact information, state of residence, and a brief description of why you are seeking care.
After booking, you will receive a link to complete a pre-visit health intake form. This questionnaire covers your current symptoms, medical history, allergies, and current medications. Completing this before your appointment allows your provider to review your information in advance and make the most of your consultation time.
At your scheduled appointment time, you connect with your provider through a secure video or phone call. The consultation typically lasts 10 to 20 minutes depending on the complexity of your concern. Your provider will review your symptoms, ask follow-up questions, and develop a treatment plan. If prescriptions are needed, they are sent electronically to the pharmacy of your choice before your visit even ends.
What to Expect During Your First Visit
If this is your first time using telehealth, you might be wondering what the experience is actually like. The short answer is that it is very similar to an in-person office visit, just without the waiting room and the drive. Your provider will introduce themselves, review the information you provided in your intake, and then conduct a thorough clinical evaluation through conversation.
For many conditions, your provider can make a diagnosis based on your symptom history alone. For skin conditions, you may be asked to show the affected area on camera so your provider can assess it visually. For respiratory conditions, your provider will ask about the nature of your cough, congestion, and breathing. The questions are targeted and clinical, designed to gather the same information your provider would obtain in an office setting.
At the end of your visit, your provider will explain their assessment, discuss treatment options, and answer any questions you have. You will receive a clear treatment plan, and any prescriptions will be sent to your pharmacy immediately. You can also access your visit summary, notes, and prescriptions through the Innocre patient portal at phr.charmtracker.com.
Pricing: $68, No Surprises
One of the most frustrating aspects of healthcare is not knowing what something is going to cost until after you receive the bill. Innocre eliminates this problem entirely. Every visit costs $68. That is the total price. There are no copays, no facility fees, no surprise bills, and no charges for prescriptions sent to your pharmacy (you pay your pharmacy's price for the medication itself).
No insurance is required and no insurance is billed. This direct-pay model means your cost is the same regardless of your insurance status. If you have a Health Savings Account or Flexible Spending Account, you can use your HSA or FSA card to pay for your visit, allowing you to use pre-tax dollars for your healthcare.
To put this in perspective, the average urgent care visit costs between $150 and $300, and that is before any lab work, imaging, or additional charges. Emergency room visits for non-emergency conditions can cost $500 to over $2,000. Innocre provides the same quality clinical evaluation for a fraction of the price.
Who Is Behind Innocre?
Every Innocre visit is conducted by Atul S. Vellappally, DNP, CRNP, FNP-BC, a board-certified Family Nurse Practitioner with a Doctor of Nursing Practice degree. Atul is certified by the American Academy of Nurse Practitioners and is licensed to practice in Maryland, Washington, and Delaware.
Unlike large telehealth platforms where you are randomly assigned to whichever clinician happens to be available, Innocre provides continuity of care. You see the same provider every time, which means your provider knows your history, understands your preferences, and can make more informed clinical decisions. This continuity is especially valuable for patients managing chronic conditions or those who prefer a consistent provider relationship.
Get the Care You Need Today
A board-certified provider can evaluate your symptoms and recommend treatment. Same-day visits available for patients in Maryland, Washington, and Delaware.
Book a Visit →
Visits start at $68 · HSA/FSA accepted · MD, WA & DE
Frequently Asked Questions
How quickly can I see a doctor online with Innocre?
Innocre offers same-day appointments for most conditions. You can book your visit at innocre.org and typically be seen within hours. Appointment availability depends on the current schedule, but same-day slots are available most days for acute concerns.
What conditions can Innocre treat online?
Innocre treats a wide range of conditions through telehealth including urinary tract infections, sinus infections, ear infections, upper respiratory infections, bronchitis, allergies, skin conditions such as rashes and acne, pink eye, cold sores, yeast infections, medication refills, and more. Chronic condition management for hypertension, diabetes, thyroid disorders, and anxiety or depression is also available.
How much does an online doctor visit cost at Innocre?
Every visit at Innocre costs $68. This flat-rate fee covers the full consultation, evaluation, diagnosis, and any prescriptions. There are no hidden fees, facility charges, or surprise bills. HSA and FSA cards are accepted and no insurance is required.
Do I need insurance to use Innocre?
No. Innocre operates on a direct-pay model at $68 per visit. Insurance is not required and is not billed. This makes pricing transparent and consistent regardless of your insurance status. HSA and FSA cards are accepted as payment.
Can I get prescriptions from an online visit?
Yes. When clinically appropriate, your Innocre provider can prescribe medications including antibiotics, antifungals, antivirals, prescription-strength topical treatments, nasal sprays, and routine medication refills. Prescriptions are sent electronically to the pharmacy of your choice. Controlled substances are not prescribed through telehealth.
Which states does Innocre serve?
Innocre is licensed in Maryland, Washington state, and Delaware. To book a visit, you must be physically located in one of these states at the time of your appointment. State licensing laws require the provider to be licensed where the patient is located, not where they live or work.
Can children or teens use Innocre?
Yes. Innocre treats adolescents 12 and older as well as adults. A parent or legal guardian should be present for the visit with patients under 18 and must provide consent. We do not currently see patients younger than 12.
What if I need lab work or imaging?
When labs or imaging are needed, your provider sends an electronic order to a partner lab or imaging center near you in Maryland, Washington, or Delaware (Quest, Labcorp, and local radiology centers). Results return to your provider, who follows up with you about next steps. Cash-pay lab pricing is generally available if you are uninsured.
What can a telehealth visit NOT do?
Telehealth is not appropriate for medical emergencies (call 911), conditions requiring hands-on exam such as suspected appendicitis or fractures, severe shortness of breath, chest pain, stroke symptoms, or anything needing a procedure or in-person test like an EKG or rapid strep swab. We also do not prescribe controlled substances such as opioids, benzodiazepines, stimulants, or antipsychotics through telehealth.
Is my visit private and HIPAA-compliant?
Yes. All Innocre visits take place on a HIPAA-compliant video platform with encrypted communication. Your medical records are stored in a secure electronic health record. We follow all federal and state privacy regulations, and your information is never shared without your authorization except as required by law.
AV
Atul S. Vellappally, DNP, CRNP, FNP-BC
Founder, InnoCre Telehealth. Board-certified Family Nurse Practitioner with doctoral-level training in evidence-based and precision medicine. Licensed in Maryland, Washington, and Delaware.
This article is for informational purposes only and does not constitute medical advice. If you are experiencing a medical emergency, call 911.
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Get the Care You Need Today
A board-certified provider can evaluate your symptoms and recommend treatment. Same-day visits available for patients in Maryland, Washington, and Delaware.
Book a Visit →Visits start at $68 · HSA/FSA accepted · MD, WA & DE
How quickly can I see a doctor online with Innocre?
Innocre offers same-day appointments for most conditions. You can book your visit at innocre.org and typically be seen within hours. Appointment availability depends on the current schedule, but same-day slots are available most days for acute concerns.
What conditions can Innocre treat online?
Innocre treats a wide range of conditions through telehealth including urinary tract infections, sinus infections, ear infections, upper respiratory infections, bronchitis, allergies, skin conditions such as rashes and acne, pink eye, cold sores, yeast infections, medication refills, and more. Chronic condition management for hypertension, diabetes, thyroid disorders, and anxiety or depression is also available.
How much does an online doctor visit cost at Innocre?
Every visit at Innocre costs $68. This flat-rate fee covers the full consultation, evaluation, diagnosis, and any prescriptions. There are no hidden fees, facility charges, or surprise bills. HSA and FSA cards are accepted and no insurance is required.
Do I need insurance to use Innocre?
No. Innocre operates on a direct-pay model at $68 per visit. Insurance is not required and is not billed. This makes pricing transparent and consistent regardless of your insurance status. HSA and FSA cards are accepted as payment.
Can I get prescriptions from an online visit?
Yes. When clinically appropriate, your Innocre provider can prescribe medications including antibiotics, antifungals, antivirals, prescription-strength topical treatments, nasal sprays, and routine medication refills. Prescriptions are sent electronically to the pharmacy of your choice. Controlled substances are not prescribed through telehealth.
Which states does Innocre serve?
Innocre is licensed in Maryland, Washington state, and Delaware. To book a visit, you must be physically located in one of these states at the time of your appointment. State licensing laws require the provider to be licensed where the patient is located, not where they live or work.
Can children or teens use Innocre?
Yes. Innocre treats adolescents 12 and older as well as adults. A parent or legal guardian should be present for the visit with patients under 18 and must provide consent. We do not currently see patients younger than 12.
What if I need lab work or imaging?
When labs or imaging are needed, your provider sends an electronic order to a partner lab or imaging center near you in Maryland, Washington, or Delaware (Quest, Labcorp, and local radiology centers). Results return to your provider, who follows up with you about next steps. Cash-pay lab pricing is generally available if you are uninsured.
What can a telehealth visit NOT do?
Telehealth is not appropriate for medical emergencies (call 911), conditions requiring hands-on exam such as suspected appendicitis or fractures, severe shortness of breath, chest pain, stroke symptoms, or anything needing a procedure or in-person test like an EKG or rapid strep swab. We also do not prescribe controlled substances such as opioids, benzodiazepines, stimulants, or antipsychotics through telehealth.
Is my visit private and HIPAA-compliant?
Yes. All Innocre visits take place on a HIPAA-compliant video platform with encrypted communication. Your medical records are stored in a secure electronic health record. We follow all federal and state privacy regulations, and your information is never shared without your authorization except as required by law.
Atul S. Vellappally, DNP, CRNP, FNP-BC
Founder, InnoCre Telehealth. Board-certified Family Nurse Practitioner with doctoral-level training in evidence-based and precision medicine. Licensed in Maryland, Washington, and Delaware.
This article is for informational purposes only and does not constitute medical advice. If you are experiencing a medical emergency, call 911.
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