If you are experiencing a medical emergency, call 911 immediately.
We do not prescribe controlled substances, opioids, or antipsychotics via telehealth. Learn more →
Bridge Care & Ongoing Management

Primary Care Telehealth

Board-certified virtual primary care for the spaces in between — between PCPs, between visits, between life events. Refills, preventive consults, follow-ups, and ongoing management without the waiting room.

Board-Certified HIPAA-Compliant $68 Self-Pay DE · MD · WA
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What Is Primary Care Telehealth?

Primary care telehealth is video-based, longitudinal medical care for non-acute health needs — the kind of care a family doctor traditionally provides, delivered virtually. At Innocre Telehealth, you connect with our board-certified provider for medication management, preventive consults, follow-ups on existing conditions, and the dozens of small clinical questions that come up in everyday life.

We are most useful as a bridge — for patients between primary care providers, waiting on a specialist, traveling, or simply needing more accessible care than a 6-week wait at a brick-and-mortar clinic allows. We coordinate with your existing PCP whenever you have one, and we make in-person referrals when something genuinely needs hands-on examination.

At $68 for self-pay patients, Innocre Telehealth is designed to be accessible without insurance friction. Visits include unhurried 30-minute default appointments, secure documentation in your patient portal, and prescriptions sent electronically to your preferred pharmacy.

What We Handle in Primary Care Visits

The following are routinely handled via primary care telehealth. If you are unsure whether your need fits, book a visit and your provider will advise — including referring you in-person when that is the right call.

Medication Management

Prescription refills (non-controlled)
Medication review & deprescribing
Specialist referrals & care coordination

Labs & Preventive

Lab order & result review (Quest, LabCorp)
Preventive screening guidance (cholesterol, A1C, etc.)
Travel medicine & vaccination guidance

Ongoing & Bridge Care

Follow-up on existing conditions
Bridge care between primary care providers
Lifestyle counseling & risk-factor management
Second opinions on existing diagnoses

Need any of the above? We'll get you scheduled quickly.

Book a Visit

How Your Visit Works

1

Book Online

Choose a time through our Charm EMR portal. Bring your medication list, your PCP's name (if you have one), and any recent labs.

2

30-Minute Visit

Unhurried HIPAA-compliant video. We review history, medications, recent labs, and the issues you came in for. No 7-minute appointment.

3

Plan & Follow-Through

Refills sent, labs ordered, referrals made. Documentation in your portal. Care coordinator follows up on labs and pending items.

All visits are conducted by our board-certified provider — a doctoral-trained, nationally board-certified Family Nurse Practitioner with full independent prescribing authority in Maryland, Washington, and Delaware.

When Telehealth Is Not the Right Fit

We are committed to clinical honesty. Telehealth primary care is not a complete replacement for in-person care. Please seek an in-person provider for:

  • Annual exams that require hands-on physical assessment (cardiopulmonary auscultation for symptomatic patients, pelvic, breast, or prostate exam)
  • Pediatric care (under age 18) — Innocre is an adult-care practice
  • Conditions requiring controlled substances (ADHD stimulants, benzodiazepines, opioids)
  • Procedures (skin biopsies, joint injections, suture removal, vaccines)
  • New diagnosis of complex chronic disease that requires hands-on evaluation
  • Acute emergencies — call 911 or go to your nearest ER

Your provider will tell you honestly when an in-person visit will serve you better, and refer you accordingly.

Frequently Asked Questions

For many patients with stable health, yes — Innocre can serve as your ongoing primary care home for medication management, follow-ups, and routine medical questions. However, primary care delivered entirely via telehealth has limits: an annual physical exam with hands-on evaluation, certain procedures, and immunizations require in-person care. We recommend pairing Innocre with an in-person clinic for those visits, and we coordinate care actively with whatever team you build.
Yes — this is one of the most common reasons patients come to Innocre. Bring your medication list and any recent labs to your visit. Your provider will review what you are taking, why, and refill non-controlled medications when clinically appropriate. We do not prescribe controlled substances via telehealth (stimulants, benzodiazepines, opioids), and for those you will need to establish with an in-person provider.
Yes. We order standard primary-care labs through Quest Diagnostics or LabCorp, send the requisition to a draw site near you, and review results with you in a follow-up visit or via secure message. Common orders include comprehensive metabolic panels, lipid panels, A1C, thyroid panels, vitamin D and B12 levels, and CBC.
Our default primary care visit is 30 minutes — meaningfully longer than the typical 7- to 15-minute primary care appointment. We built the model around unhurried clinical conversation: thorough history, time to ask questions, and time to think through next steps together.
Innocre Telehealth is currently licensed to see patients located in Delaware (DE), Maryland (MD), and Washington (WA) at the time of their visit. You must be physically present in one of these three states during your appointment.
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Serving DE · MD · WA  |  HIPAA-Compliant  |  Board-Certified Provider